Lodge Puts Customer Experience at the Center of Everything They Do Lodge Cast Iron puts one thing above all else: customer satisfaction. They knew they wanted to use Salesforce to better connect with customers and enhance customer service. So they turned to Mountain Point to assist with implementing a broad range of solutions all unified through the Salesforce platform. And it paid off. With... Read More

How OEMs can use Salesforce to Align and Engage their Distributor Network Read More

How Lodge Cast Iron Gained a Complete View of the Customer Experience Lodge Cast Iron had a simple, but challenging, goal: put customer service at the center of their company. To do that, they knew they needed to tear down the silos separating their customer service reps from the rest of the company. The solution? Salesforce Service Cloud. Read More