As a provider of end-to-end fabrication services for commercial awning, canopy and sign products, Architectural Fabrications (Arch-Fab) works with a variety of customers and on projects of varying sizes. In order to keep their day-to-day operations running smoothly with real-time information on projects such as production updates and delays, they turned to Mountain Point to connect Salesforce,... Read More

Chart Industries recently turned to Mountain Point to implement Field Service Lightning for their Flow Instruments division. This division utilizes technicians who service their customers on multi-week “tours” or groups of appointments spanning multiple days with multiple customers and pieces of equipment; the company needed a way to make their field technicians more efficient while also reducing... Read More

Lodge Puts Customer Experience at the Center of Everything They Do Lodge Cast Iron puts one thing above all else: customer satisfaction. They knew they wanted to use Salesforce to better connect with customers and enhance customer service. So they turned to Mountain Point to assist with implementing a broad range of solutions all unified through the Salesforce platform. And it paid off. With... Read More

Travel was planned, months of hard work were behind us and the exciting "go-live" of Arch Fab's new Cloud ERP was going to be celebrated. Unfortunately the global pandemic had other plans and we had to delay. Read More

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Using Rootstock ERP to increase automation and drive efficiency Northeast Lantern had a problem. They had implemented a state-of-the-art ERP system but were still manually processing nearly all of their Rootstock transactions. To free up their time for more valuable efforts, they turned to Mountain Point to assist with their Rootstock Cloud ERP processes and add automation. Check out Northeast... Read More

Using Rootstock ERP to increase automation and drive innovation HydraForce had a problem. Their highly qualified, top-notch engineering team was spending too much time on redundant, transactional processes. To free up their time for more valuable efforts, they turned to Mountain Point to assist with their Rootstock Cloud ERP processes and add automation. Check out HydraForce’s ROI and Outcomes... Read More

ROI and Outcomes When Pro-Tech's business started growing rapidly, they knew they needed to build an infrastructure to scale. They turned to Rootstock Cloud ERP and Mountain Point to help them put the right people, processes, technology, and analytics in place to position their company for long-term success. Check out Pro-Tech's ROI and Outcomes Success Story to see how they did it — and what... Read More

Customer success, happiness, and engagement are probably already top priorities for your customer support reps. But what about your delivery and service teams? Or team members who are two or three levels removed from interacting with your clients or end users? Read More

Read how Mountain Point lead this +85 year old manufacturing company on their journey to peak performance. Read More