Enhance your ERP system by bringing your data to the warehouse and shop floor 12-minute video
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How OEMs can use Salesforce to Align and Engage their Distributor Network
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How Lodge Cast Iron Gained a Complete View of the Customer Experience Lodge Cast Iron had a simple, but challenging, goal: put customer service at the center of their company. To do that, they knew they needed to tear down the silos separating their customer service reps from the rest of the company. The solution? Salesforce Service Cloud.
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How did Matouk reduce calls to their customer service department by 80% and provide a better customer experience? Using a Customer Service Console! In this episode of our “Q&A Friday” series, we chat with our Principal ERP Consultant, Tony, about how the Rootstock Customer Service Console can help companies cut down on overhead AND improve customer experience.
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Turning Mountains of Data into Big Returns To compete in the world of Industry 4.0, manufacturers must make strategic use of analytics, artificial intelligence, and automation — all of which rely on data. Within your company’s mountain of data is a virtual gold mine. But you have to be able to see below the surface to tap its potential.
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Earlier today, IDC released a white paper outlining the massive impact of the Salesforce economy, which is projected to support 3.3 million new jobs and $859 billion in new business revenue over the next five years. Within the manufacturing sector, Salesforce is estimated to drive more than $159 billion in revenue and generate nearly 640,000 jobs. As the partner of choice for the manufacturing...
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Read how Mountain Point lead this +85 year old manufacturing company on their journey to peak performance.
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