We Know Manufacturing Salesforce’s new focus on providing solutions to the manufacturing sector is one of the most exciting industry announcements of the year. At Mountain Point, we’ve long recognized the competitive advantage that cloud-based tools and products can offer our manufacturing customers. Read More

Customer success, happiness, and engagement are probably already top priorities for your customer support reps. But what about your delivery and service teams? Or team members who are two or three levels removed from interacting with your clients or end users? Read More

Harnessing Operational Data for Effective Planning "Using big data correctly helps companies allow for more flexible planning and predictive analysis in the warehouse and distribution center," explains Mark Dickinson, executive sales manager, automated systems division at SSI Schaefer, a global storage and picking solutions manufacturer with U.S. headquarters in Charlotte, NC. Read More

If you’ve undertaken a digital transformation effort, you know firsthand that grit is an essential component. Obstacles are plentiful, and the finish line often becomes a moving target. Read More

Mountain Point is coming up on our 5 year anniversary at the end of October. This month has been full of reflection and adjustments to try and put ourselves in the best position to succeed for another 5 years. There have been many lessons learned along the way, and this post is going to highlight the importance of Customer Success by focusing on the lifecycle we see with our customers and the... Read More

The Internet of Things (IoT): Supply Chain Leaders Operating in a Digital World An idea that once seemed more plausible in a Steven Spielberg movie is rapidly becoming the future of interconnectivity. The Internet of Things (IoT) is expected to offer advanced connectivity of devices, systems, and services that go beyond machine-to-machine communications and usher in automation in nearly all... Read More

This year’s Dreamforce conference promises Salesforce’s sharpest focus on manufacturing to date. With hundreds of Salesforce for Manufacturing sessions, presenters, and booths, manufacturers who attend (or follow along online) are sure to gain new ideas and resources. Read More

In a past Industry Week article, Tales of an ERP Implementation: Part Two, they talk about the long process and some lessons learned about how Jelly Belly transformed away from their Green Screen to a modern ERP system. Read More

First Published in IndustryWeek, August 20th, 2018 Written by Mountain Point President, Andrew Rieser Read More

Every chief executive worth his salt knows that the key to growth lies in scaling what works. Except now, it isn't. Read More