Any manufacturing companies that haven't already embraced Cloud Technologies for their information systems should be considering making the switch. Most cloud-based solutions come with a wealth of positive impact for your business, however, it is important that you take into account some additional issues that will emerge as part of your decision making process. You may be considering a new sales...
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Andrew Rieser
We recently partnered with IndustryWeek and Salesforce to host a free webinar on practical steps manufacturers can take to revolutionize channel sales and move from a product-centered to a customer-focused business model!
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In 1972 Theodore Levitt and the Harvard Business Review (HBR) published a piece on Customer Service titled - Production-Line Approach to Service.
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By Andrew Rieser, President, Mountain Point
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Forget the “Top Ten Predictions for Manufacturing in 2018” lists. Here is one certainty you can count on.
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The economic anxiety over Artificial Intelligence (AI) and the relentless pace of automation is real and shouldn’t be dismissed.
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Earlier today, IDC released a white paper outlining the massive impact of the Salesforce economy, which is projected to support 3.3 million new jobs and $859 billion in new business revenue over the next five years. Within the manufacturing sector, Salesforce is estimated to drive more than $159 billion in revenue and generate nearly 640,000 jobs. As the partner of choice for the manufacturing...
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Salesforce added the ability to create quotes in Salesforce1 in the Winter ‘17 Release. Unfortunately, it does not support creating/viewing quote PDFs. You also cannot email an existing quote to a contact. This can be problematic for those who are working in the field and need this functionality. Thankfully, there is a lightweight solution available for this issue.
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Industry 4.0 is here, yet most manufacturers are still struggling to “Do More with Less.”
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