The manufacturing industry is undergoing a fundamental shift. Their business is no longer centered on making products. Instead, it’s all about building relationships with customers to satisfy their desires and needs. In this new Age of the Customer, manufacturers must adopt the sophisticated marketing and customer service strategies formerly consigned to the domain of their retailers and...
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In the first episode of our new “Q&A Friday” series, our team talks through the benefits of using Salesforce CPQ for manufacturing companies. CPQ stands for “Configure, Price, Quote,” and it can help manufacturers streamline sales, reduce costs, and ensure accuracy in pricing and delivery.
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Turning Mountains of Data into Big Returns To compete in the world of Industry 4.0, manufacturers must make strategic use of analytics, artificial intelligence, and automation — all of which rely on data. Within your company’s mountain of data is a virtual gold mine. But you have to be able to see below the surface to tap its potential.
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Harnessing Operational Data for Effective Planning "Using big data correctly helps companies allow for more flexible planning and predictive analysis in the warehouse and distribution center," explains Mark Dickinson, executive sales manager, automated systems division at SSI Schaefer, a global storage and picking solutions manufacturer with U.S. headquarters in Charlotte, NC.
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If you’ve undertaken a digital transformation effort, you know firsthand that grit is an essential component. Obstacles are plentiful, and the finish line often becomes a moving target.
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Mountain Point is coming up on our 5 year anniversary at the end of October. This month has been full of reflection and adjustments to try and put ourselves in the best position to succeed for another 5 years. There have been many lessons learned along the way, and this post is going to highlight the importance of Customer Success by focusing on the lifecycle we see with our customers and the...
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Fast 50 Charlotte designation highlights Mountain Point’s work in revolutionizing manufacturing. Mountain Point, a consulting firm that specializes in helping manufacturers undergo digital transformations, has been recognized by the Charlotte Business Journal as one of the top 50 fastest growing companies in the Charlotte area.
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Press Release For immediate release: October 11, 2018 Mountain Point is among the most promising Manufacturing Technology Consulting and Implementation Companies in the nation according to a recent feature in CIO Review. Earlier this week, the magazine listed Mountain Point as a firm to watch on its 2018 roundup of digital consulting and implementation firms. “We’re honored to be recognized by a...
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On October 25, we partnered with Salesforce to host the second manufacturing-focused Salesforce Circles of Success event in Atlanta. The conversation centered on data integration and channel management.
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Dreamforce 2018 brought news of exciting Salesforce product developments that can help manufacturers improve their business models, processes and, most importantly, their bottom lines. We see these 6 recordings as being especially relevant sessions for manufacturers trying to shape their digital strategy. Whether your manufacturing company is looking to streamline your back office, adopt a...
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