Ever wonder what one seemingly tiny change in your Salesforce organization could impact? Unfortunately, finding the answer isn’t always so simple. However, with Sonar, companies can gain valuable insight into their metadata to establish relationships visually.
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Enhance your ERP system by bringing your data to the warehouse and shop floor 12-minute video
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Using Salesforce CPQ to simplify complex quoting processes 8-minute video
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How OEMs can use Salesforce to Align and Engage their Distributor Network
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How Lodge Cast Iron Gained a Complete View of the Customer Experience Lodge Cast Iron had a simple, but challenging, goal: put customer service at the center of their company. To do that, they knew they needed to tear down the silos separating their customer service reps from the rest of the company. The solution? Salesforce Service Cloud.
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How did Matouk reduce calls to their customer service department by 80% and provide a better customer experience? Using a Customer Service Console! In this episode of our “Q&A Friday” series, we chat with our Principal ERP Consultant, Tony, about how the Rootstock Customer Service Console can help companies cut down on overhead AND improve customer experience.
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